New Gramophone app update now available

5 posts / 0 new
Last post
New Gramophone app update now available

Dear Gramophone app users,

As you are probably aware, there were handful of app users on iOS6 who experienced problems with the the digital magazine. We have now released an update that should fix this problem, and we will shortly make available the the editions of the magazine we had to take down in order to bypass the problem.

You can install the update by going to the app store on your iPad or iPhone. If any of you continue to experience this, or any other problem, please let us know and we will look into it straight away.

Apologies again for any incovenience this caused - I hope you all continue to enjoy exploring all 90 years of Gramophone magazine.

Many thanks,

Luca Da Re

Group Business Development Manager,

Gramophone

RE: New Gramophone app update now available

Luca

I'd love to start browsing the archive. I switched my subscription from print to digital ten days ago when the new offer started. But I've not yet been given the means of doing so. I think I'm being kept in a holding pattern until the next issue comes out, but I've had no communication from the subscription department at all.

RE: New Gramophone app update now available

Hi pgraber,

I am sorry to hear that. Can you email us your details at gramophone@haymarket.com and I will get one of my colleagues to look into this and get you an update tomorrow.

Many thanks,

Luca

Group Business Development Manager,

Gramophone

RE: New Gramophone app update now available

Luca

I've now sent two emails marked 'Luca' to the address you mention giving my details. And have heard nothing back. And still can't access the archive because I haven't been given access details!

cheers

Paul

 

RE: New Gramophone app update now available

Plesaed to confirm that, true to his word, Luca has got this sorted for me. Many thanks, and I hope the systems are now in place so that others avoid the hassle!

Paul

Log in or register to post comments

Gramophone Subscriptions

From £48/year

Gramophone Print

Gramophone Print

no Digital Edition
no Digital Archive
no Reviews Database
no Events & Offers
From £48/year
Subscribe
From £48/year

Gramophone Reviews

Gramophone Reviews

no Print Edition
no Digital Edition
no Digital Archive
no Events & Offers
From £48/year
Subscribe
From £48/year

Gramophone Digital Edition

Gramophone Digital Edition

no Print Edition
no Reviews Database
no Events & Offers
From £48/year
Subscribe
© MA Business and Leisure Ltd. 2014