New Gramophone Digital Edition & Archive

Thank you everyone for your feedback. I am using a 3rd gen iPad and haven't run into these problems yet but I will speak to our technical team. If you email support@exacteditions.com with the problems you are running into someone will be in touch to try and help you resolve them.

Thanks,

Luca

I have removed the app a second time and installed it again. Now it works and I can download 2 issues. But when I restore my purchase (I bought it in iTunes) the app crashes again.

It's typical an iOS6 problem. On my iPad 1, with iOS5 there are no problems. On my iPad 3, with iOS6, the problems arise when I restore the purchase of Gramophone in the AppStore.

Am I the only one who is not very happy with these new developments?  I am a New York City resident who has subscribed since 1983 and had saved all my issues.  With the advent of the archive in recent years, I finally began unloading all those back issues--because of the archive available to print subscribers.  Now it seems, a faithful subscriber who has paid for all those years of Gramophone can no longer access the archive without a very heavy price, given the already high price of a print subscription. 

I would agree with the comment below that maybe this is to nudge us to a digital subscription, but I renewed my print subscription for two more years (through your US subscription carrier) within the last two weeks.

I say foul!

Dear wagreenlaw,

Thank you for your note and I do sympathise with your situation. Unfortunately we have had to take the tough business decision to move our free archive into our digital magazine to keep pace with the rapidly evolving publishing landscape while meeting the costs of developing and maintaining these new products.

Naturally, we do not expect print readers to pay the full price for the digital magazine but we also feel it is fair to ask for an additional fee given there are over 1,000 back issues available to read in the archive.  Including an archive the size of Gramophone’s as part of a digital subscription is currently not common practice (most digital magazines charge anywhere from £2.99 to £4.99 per back issue) but we have tried to create a range of products and price points to suit as many of our readers as possible.

I do hope you will continue to read Gramophone and take advantage of the new service on offer.

Kind Regards,

Luca

Hi Brendan

Kleiber conducted it in May 1977 at CG.....

Karafan

The new Digital Edition is amazing, and to think I had I kept 30 years of paper issues. One question is if the iPad app track links should work, as currently they don't take one to iTunes or the browser as the Desktop access does.