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Yesterday, I just subscribed to the Gramophone Club where I have both the printed copies and the digital archive included.
My question is; it seems that I can access the digital past issues through another site (exact editions) and enjoy other content of Gramphone at gramophone.com, including the reviews. Why can't I have one accesspoint for all?
Thank you for getting in touch with your question and I will try to explain why there are different access points for our content.
Essentially, Exact Editions have created the technology infrastructure for our PDF pages turners, including the App itself, which contains all of our content back to 1923. We at Gramophone do not have the technical knowhow to develop this technology so we are using their expertise to ensure that the best service is provided to our readers at a reasonable cost.
The Gramophone.co.uk website contains the last 30 years of reviews because we had all of this reviews information available in a database that we had been using each month to create the magazine. This data was converted and uploaded into the new website and while we would have liked to have been able to go back beyond 1983 the cost of doing so was simply too high for us.
Ultimately though, these are two different reading experiences. One is a digital magazine archive that allows you to browse through our entire 90 year history, complete with the original photography, features, editorials and adverts and the other is a dedicated reviews database for our last 30 years. Each is suited to its own platform as they have quite separate technological requirements.
The development work across all of our platforms continues though and one area we are aware of that does need work is the log-in process. Eventually we will hope to be able to offer all of our customers one log-in that will grant you access to our content through all of our platforms but this remains a little way off just yet.
Do get in touch if you have any further questions.
Luca Da Re
Head of Marketing,
As I see it, this new search facility is rather primitive.
It seems that you can search against only one category at a time. For the many works where there are many CDs/DVDs to choose between, one really needs to narrow the field: it would be good to be able to restrict the search, e.g to conductors, labels or periods of time.
It costs extra to use this service. I feel that an advanced seach option is needed to justify the extra cost. Do other subscribers agree?
I must say, I do. I've found the search functionality very frustrating recently (I feel like it had a better period for a while, but has regressed). How, for instance, to search successfully for recordings of Mahler 4? If you just put that in, it comes up with endless reviews of Mahler symphonies that are not the 4th. Putting 'Mahler Symphony No 4' in does not improve things. Advice from the editorial team on how to search effectively would be much appreciated.
Thanks for your comments, pgraber.
I urge anybody else who feels that the new database's search is not up to standard to make their views known here. If people don't bother to do this, it's unlikely that Gramophone will commit time and money to improving the search facility.
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