Technical issues on this forum

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Technical issues on this forum

I just tried for half an hour to post on this forum and kept getting told I was entering 'invalid characters' even though I changed all parts of the post umpteem times. 

Between uncontrolled spam, monitoring that swings from asleep-at-the-wheel to Orwellian paranoia, technical mazes, posting issues that go on for years (the old 60-odd character problem for instance) this web site is doing a fine job of giving the impression of a company that has no clue what it's doing, and doesn't care.

Just thought you might like to know.

RE: Technical issues on this forum

...... And as ou will have discovered, Tagalie, you can't edit your post, if it is the first post of a new thread!

Remember the old maxim: if a job's worth doing, it's worth doing well.  

Chris A.Gnostic

RE: Technical issues on this forum

c hris johnson wrote:

 

Remember the old maxim: if a job's worth doing, it's worth doing well.  

It's true, but it's not perhaps the most diplomatic comment to make when someone is having a frustrating time in front of his computer Chris!

I have had the odd problem with this site but not the "invalid characters" one Tagalie mentions, and I didn't know about not being able to edit a first post in a thread.  How odd.

Spam is a problem on every public forum, but I was more interested in T's point about "monitoring that swings from "asleep-at-the-wheel to Orwellian paranoia", and it reminded me of Jane's comments on the issue earlier.   Although, at different times I have had strong-ish opinions about how monitoring is used here, I'm the first to admit that a moderator is on a hiding to nothing with striking a reasonable balance.

A clear breach of forum rules is rare, but most close calls are around the subjective interpretation of what constitutes personal abuse.  I'm not aware of any actions in this area during the period of my absence of course, but before I left and since I returned there have been two occasions when I have felt the need to appeal to the editor.  While I was personally upset by an imputation made about me, I also thought it came pretty close to having legal implications for the publisher too.   Swift action was taken resulting in the deletion of two threads.  Latterly, two posts have been deleted, presumably because the forum name used had previously been the subject of a bar.  These are more than minor breaches, most would consider, I'm sure.

And this is not much over that timespan.  With all due respects, Tagalie, it hardly constitutes "Orwellian paranoia".  (Unless there's something of which I am unaware, of course.)

The result has been positive.  When even Team Brodsky (good name, Chris) sticks to constructive music criticism (in his own inimical way), the atmosphere becomes much more conducive to reasoned exchanges.  Things are on the up here, I think. 

Vic.

RE: Technical issues on this forum

 

c hris johnson wrote:

Remember the old maxim: if a job's worth doing, it's worth doing well.  

 

 

Oops, sorry: that wasn't aimed at you Tagalie!

Another case of lack of clarity, it seems.

And Vic, I completely agree with your last post. The last thing one needs though, when things are on the up, is unnecessary difficulties in posting, or editing.

Anyway, I agree, a generally positive feeling is in the ether.

Chris

Chris A.Gnostic

RE: Technical issues on this forum

No offence taken, Chris. I wasn't quite sure what you were on about because I hadn't tried to edit a post, although reviewing mine above there is a typo.

Vic, we'll have to agree to disagree. In my view G's mods have struggled to find a consistent balance. The holy grail of pleasing everybody is unattainable but - and I recognise this is no more than personal opinion - you'll find better judgement exercised on other forums.

Having said that, there's no question that this forum presents unique challenges. I can't think of another on which there's such an assembly of off-centre characters. It wasn't that long ago that one regular poster hypothesised that classical music lovers have to be several cards short of a full deck. Of course, that wouldn't apply to us lot would it? 

RE: Technical issues on this forum

Is this a thread about "technical" issues or another vehicle to the same old grievances and another effort to discuss over and over subjects that lead nowhere?

Parla

RE: Technical issues on this forum

Hello Tagalie,

Sorry to hear you've received that error message - it's one I haven't previously encountered here. Is it still an issue? And in case it can help our technical team, what browser are you using?

Thanks,

Martin

Editor and Publisher, Gramophone

RE: Technical issues on this forum

parla wrote:

Is this a thread about "technical" issues or another vehicle to the same old grievances and another effort to discuss over and over subjects that lead nowhere?

Parla

Don't worry Parla. The thought police have been busy cleaning up.

RE: Technical issues on this forum

Thanks for the response, Martin.

I use Safari on my Mac, Google Chrome or Internet Explorer on a PC. The issue is the same on all three. I thought the 'invalid character' response might be a reaction to a string of letters your security devices couldn't recognise, a sort of cyber-Parla reaction to 'foul language' that isn't actually there. But after I deleted them (Farringdon-Pincetripe's initials and an onomatopoeaic representation of a curmudgeon clearing his throat) I still got the message. Then I surmised that my quotation was causing the problem, perhaps Mr. Nuff had again achieved the status of persona non grata and all references to him had become taboo, but deleting the quotation of his post didn't help either. In the end, for curiosity's sake, I reduced my response to a single innocuous line and when the 'invalid characters' rejection reappeared, decided it was Gramophone's way of telling me to arrange the following two words into a well-known phrase or saying.

In all seriousness, Martin, the technical issues on this site can be intensely annoying. I assume we've overcome, finally, the 60-odd character problem but to take its place there's now a formatting issue which I believe was raised elsewhere a while back. If you prepare a post in, say, Word and cut-and-paste it to the forum the end result is something that looks like a new-age poem - mundane prose dressed-up to look clever by splitting it into one-word lines and random paragraphs. Disabling rich-text helps but doesn't fix. Spam on the site continues, but I'm sure you're well aware of that.

RE: Technical issues on this forum

For heaven's sake. Is levity forbidden now?

Perhaps tagalie is right: monitoring that swings from asleep-at-the-wheel to Orwellian paranoia.....

In any case, it would certainly be nice to know which forum rule my last post broke.

 

RE: Technical issues on this forum

Come on guys! Yes, this forum needs - demands - some humour but I had a couple of technical issues and Andrew has answered one of them, which I much appreciate. In future, for long posts I'll use one of the programmes he's suggesting. Aside from ease of editing, it saves you getting one of those character-recognition tests that dwelling on a reply seems to attract.

Still puzzled about the other issue, though. If the Farrington-Pincetripe thread has been locked then surely we can be told.

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